ICT Support Officer

Full-Time, $66,334 - $72,454 per annum(plus entitlements) or opportunity for entry level position with relevant training ($58,618 per annum)

The Position

The Shire of Manjimup is seeking a motivated individual to join our Information and Communications Technology team.

This role is responsible for:

• Ensuring that information system functions are operative for business activities and maintenance tasks are carried out effectively.
• Operating an efficient and courteous help desk service to employees at the Shire of Manjimup and Shire of Nannup.
• Providing a primary point of contact for end-use hardware and software related issues and providing prompt, effective troubleshooting and assistance.
• Monitoring and maintaining effective operations of ICT endpoints (PC, Laptops, Tablets, Mobile phones).
• Keeping and maintaining documentation, registers and procedures for ICT Department matters.
• Maintaining the security and reliability of Council’s data.

The Person

The ideal candidate will have the following skills and experience:

1. Knowledge in Windows Operating Environments (Server / Desktop), Microsoft 365, Active Directory, Administration Tools and Exchange.
2. Developed skills in the administration of distributed networks and communications systems.
3. Ability to work under limited supervision and as part of a team.
4. Good organisational and time management skills with the ability to prioritise competing demands.
5. Current “C” class Driver’s License.
6. Certifications or tertiary qualification in information technology / related discipline or proven experience in providing information technology services (desirable).
7. Knowledge of firewall configurations, including rules/policies and VPNs (desirable).
8. Knowledge in managing iOS and Android mobile devices (desirable).

To Apply

Click 'Download' below for the full application package. Applications can be submitted online, via email to info@manjimup.wa.gov.au or posted to PO Box 1, Manjimup WA 6258.

The Shire of Manjimup reserves the right to commence interviews prior to the closing date. For further information, please contact Emily O’Neil, Human Resources on (08) 9771 7751 or at hr@manjimup.wa.gov.au